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The Team's the Dream - Transcript

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00:00            GV Exterior University with students in foreground
                      Wide Aston University sign
                      MS Students
                      MS Student in yellow box outfit
                      Wide student banner with students in background
                      MCU students
                      MCU students
                      Wide student being thrown into air
                      Wide, Exterior Aston Business School
                      Wide, Prof. West and group discussing team building
                      MS, over shoulder Prof. West towards 2 group members
                      CU, 2 group members
                      CU, 2 group members        

Guide Voice: These students at Aston University in the West Midlands, at the heart of the UK, are doing what people have always done – combining their efforts and imaginations to achieve their shared goal; in this case, encouraging their fellow students to vote in University elections.

But are they really working as a team – what constitutes teamwork and why is it so important in human society?

Researchers at Aston Business School, within the University, are conducting research into Team Working – trying to establish the most effective ways for groups of people to work together.

00:35 SOT: Professor Michael West, Head of Research & Professor of Organisational Psychology, Aston Business School – “We’re trying to understand how groups of people can work effectively together in modern organisations to achieve the tasks that organisations need them to do, whether it’s drilling on oil and gas rigs in the North Sea or carrying out surgery in hospitals or teaching in a University, indeed. How can we get people to work together in the most efficient and productive way to achieve the tasks that the organisation sets.”

00:59            Wide, Students playing football
                      CU football action, feet dribbling
                      MS, Students playing football
                      CU football action, feet running
                      CU expands to MS, football action, feet dribbling & passing
                      MS, football action, dribbling and tackle
                      Wide, Students playing football
                      Wide, Netball players
                      CU, Netball action, feet running
                      Wide, Netball action, shot
                      CU, Netball dropping through hoop
                      MS to wide, netball action, passing
                      CU, Netball action, feet running
                      MS/wide, netball action, passing and shot
                      CU, netball dropping through hoop
                      Wide, Fire Trucks arriving for Fire Crew Training
                      Wide, Fire Crew disembarking vehicles
                      MCU, Fire Fighter getting equipment from truck
                      MS, Fire Crew running up path from trucks
                      MS, Fire Fighter at water outlet
                      MS, Fire Fighters a truck with hoses            

Guide Voice: Sports teams are a good example of teamwork; not only do the players work together to achieve their combined aim but they constantly review their performance. At half time they’ll analyse how they played in the first half and what they need to do to overcome deficiencies. When the game is over they’ll review the performance, discussing aspects of the game and working to identify what they need to do to improve their play in future. This is true teamwork.

As society develops it throws up increasingly complex structures and organisations, making team working ever more valuable. Trying to co -ordinate the activities of individuals in large organisations is time consuming and inefficient – team based organisations respond quickly to change and can work faster and more effectively.

Fire-fighting crews like this one need to constantly hone their team working skills in order to maintain efficiency. An important issue here is that teams retain their learning more effectively. When one team member leaves that learning is not lost to the remaining team members.

02:05 SOT: Michael West -  “I think one of the mistakes we make when we think about team-working is that we think the most important thing is the people; actually the most important thing is the task. The beginning point of the team is the task that the team needs to perform. The only reason we have a team is because we’ve got a task that we want to be performed effectively – putting out a housefire for a fire engine team or whatever. Then when we know what the task is we want to do then we have to decide who are the people that we want to do it. Who’ve got the skills so who can we bring in to perform the teams task. If we focus on the people first we may get it completely the wrong way round.

02:43            Wide, pan across UNHCR camp in Kosovo
                      MCU, UNHCR member handing box into vehicle
                      MCU, UNHCR member obtaining details through translator
                      MCU, UNHCR member with translator and Kosovan
                      MCU, UNHCR member talking to man in van
                      Wide, Prof West and group discussing Team Building
                      CU, Prof. West
                      CU, group member
                      MCU, over shoulder to Prof. West
                      CU, group member
                      MCU, group member
                      CU, Prof. West
                      MCU, 2 group members
                      CU, group member

Guide Voice: Imagine trying to co-ordinate large scale relief work, such as the UNHCRs work in Kosovo. The aftermath of conflicts or the impact of natural disasters put huge strain on organisations designed to relieve human suffering. This work needs a range of abilities, cultural and linguistic knowledge, counselling experience – in short, a package of skills you’re unlikely to find in an individual; it needs a diverse team to tackle problems of this magnitude.

The research from Aston Business School is showing that this need to build diverse teams is essential to our modern way of life. If we can create teams that are diverse, and learn the skills of good team-working – setting clear objectives, communicating, supporting ideas for innovation – then these teams can, and will, be very effective.

03:33 SOT: Prof. West – “Team working is the way human beings have always worked. We’ve created huge new organisations and we haven’t yet adapted teamworking to this new situation. Organisations are lazy about the concept of teamworking and we need to work hard to build effective teamworking into organisations so that they can be effective. Our evidence is that when they do that they easily outperform other organisations; whether it’s health care organisations concerned with mortality, manufacturing organisations convcerned with profitability or Universities concerned with advancing understanding.

04:10            End

This material is available for use for up to 28 days following the feed date, Tuesday 4 April 2006. For use beyond this period, please contact Research-TV on +44 (0) 207 004 7130 or email enquiries@research-tv.com.

Page contact: Shuehyen Wong Last revised: Wed 29 Mar 2006
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